1111x Privacy Policy

1 Who We Are

This Privacy Policy is published by 1111x ("1111x", "we", "us", or "our"), the operator of the online casino and sports betting platform accessible at 1111x.org. 1111x provides gaming services including slots, Multi-Hand Blackjack, the Wheel game, and sports betting markets — including cricket coverage for PSL and Pakistan international fixtures — to registered members. Our platform is designed for and primarily serves Pakistani players, and we process all transactions in Pakistani Rupees (PKR) through local payment methods including JazzCash and EasyPaisa.

For all privacy-related matters, including data subject rights requests, please contact our dedicated privacy team at [email protected]. We will acknowledge all formal privacy requests within five (5) business days.

2 Personal Data We Collect

1111x collects and processes the following categories of personal data, limited to what is necessary for the purposes described in this Policy:

We do not collect special categories of sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data) unless specifically required for compliance purposes with your explicit prior consent.

3 How We Collect Your Data

1111x collects personal data through the following means:

• Direct submission: Information you provide when registering your 1111x Account, completing KYC verification, making deposits or withdrawals, contacting support, or updating your account settings.
• Automated technical collection: Data collected automatically when you access and use the 1111x Platform, including IP addresses, device identifiers, session activity logs, and browser information through cookies and similar technologies.
• Payment processors: Transaction confirmation data received from JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other integrated payment service providers, necessary to process deposits and withdrawals.
• Identity verification services: Where we use third-party KYC verification providers to confirm your identity and age, we receive the verification outcome and relevant supporting documentation from those services.
• Fraud and security tools: Data from third-party fraud detection systems that we integrate to protect the integrity of the 1111x Platform and to detect patterns inconsistent with legitimate recreational gambling.

4 Legal Basis for Processing

1111x processes personal data only where a valid legal basis exists. The primary legal bases on which we rely are as follows:

• Contractual necessity: Processing required to perform our obligations under the 1111x Member Agreement — including operating your Account, processing transactions in PKR, and providing access to games and betting markets.
• Legal obligation: Processing necessary to comply with regulatory requirements applicable to 1111x's operations — including anti-money laundering (AML) obligations, Know Your Customer (KYC) verification, and record-keeping requirements.
• Legitimate interests: Processing necessary for fraud prevention and detection, platform security, responsible gaming monitoring, and improving the quality of 1111x services — where these interests do not override your fundamental privacy rights.
• Consent: Where we send you marketing communications about promotions, bonuses, or new games — based on your opt-in consent. You may withdraw this consent at any time through your Account settings.

5 How We Use Your Personal Data

1111x uses personal data collected from you for the following specific purposes:

• Creating and managing your 1111x Account, including identity verification and ongoing KYC compliance.
• Processing PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank.
• Providing access to all games on the 1111x Platform, including slots, Multi-Hand Blackjack, the Wheel, and cricket and sports betting markets.
• Administering bonuses, promotions, free spins, and loyalty programme rewards.
• Providing customer support in English and Urdu via live chat and email.
• Monitoring gaming activity to fulfil our responsible gaming obligations, including identifying patterns that may indicate problem gambling.
• Detecting, investigating, and preventing fraud, money laundering, underage gambling, and other prohibited conduct on the 1111x Platform.
• Sending transactional communications — such as deposit confirmations, withdrawal updates, and security alerts — that are necessary for account operation.
• Sending promotional communications about 1111x offers, new games, and events — only where you have provided your explicit consent and only while that consent remains active.
• Complying with all regulatory, legal, and reporting obligations applicable to 1111x's operation.
• Resolving disputes and enforcing the 1111x Terms & Conditions.

6 Data Sharing & Disclosure

1111x does not sell, rent, or trade your personal data to third parties for commercial purposes. We share personal data only in the limited circumstances described below, and only with appropriate data protection safeguards in place:

• Payment service providers: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and other integrated payment processors, for the sole purpose of executing your requested financial transactions.
• Identity verification providers: Third-party KYC and age verification services engaged by 1111x to fulfil regulatory requirements. These providers act as data processors on our behalf under strict contractual data protection obligations.
• Fraud and security services: Specialist fraud detection and prevention platforms that help 1111x maintain the integrity of the Platform and protect members from fraudulent activity.
• Regulatory and legal authorities: Where 1111x is legally obligated to disclose personal data to gaming regulatory bodies, financial intelligence units, law enforcement agencies, or courts of competent jurisdiction.
• IT infrastructure providers: Cloud hosting and database services that store 1111x platform data. These providers are contractually bound to process data only on 1111x's instructions and may not use it for their own purposes.
• Business successors: In the event of a merger, acquisition, or sale of all or part of the 1111x business, personal data may be transferred to the relevant successor entity subject to equivalent privacy protections.

7 Cookies & Tracking Technologies

The 1111x Platform uses cookies and similar technologies — including local storage and session tokens — to operate core platform functionality. Our cookie use falls into the following categories:

• Strictly necessary cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in to your 1111x Account, security tokens that prevent CSRF attacks, and cookies that remember your language and currency preferences. These cannot be disabled.
• Analytics cookies: Used to understand how members interact with the 1111x Platform in aggregate — which pages load slowest on Pakistani mobile networks, which game categories are most visited, and how navigation flows are used. This data is anonymised and used only to improve the Platform.
• Responsible gaming cookies: Session duration trackers that power the reality-check notifications and session time limit tools available to 1111x members under our Responsible Gaming commitment.

1111x does not deploy third-party advertising cookies, tracking pixels, or cross-site fingerprinting technologies. We do not participate in advertising networks or retargeting programmes.

You may manage your cookie preferences through your browser settings. Disabling strictly necessary cookies will impair or prevent access to the 1111x Platform, as they are essential to core functionality including secure login.

8 Data Retention

1111x retains personal data for no longer than is necessary to fulfil the purposes for which it was collected, subject to mandatory retention obligations imposed by applicable regulatory frameworks. The following general retention periods apply:

• Active Account data: Retained for the duration of your membership on 1111x and for a period of five (5) years following Account closure, in compliance with anti-money laundering record-keeping requirements.
• Financial transaction records: Retained for a minimum of seven (7) years from the date of each transaction in compliance with financial regulatory obligations.
• Support communications: Retained for three (3) years from the date of the last interaction, or longer where the communication relates to a dispute or regulatory matter.
• Technical and security logs: Retained for twelve (12) months from collection, unless a specific security investigation requires extended retention.
• Marketing consent records: Retained for the duration of your consent and for two (2) years thereafter, to demonstrate that communications were sent with a valid legal basis.
• Self-exclusion records: Retained for a minimum of five (5) years after the expiry of any self-exclusion period, to prevent circumvention of exclusion arrangements through re-registration.

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised such that it can no longer be attributed to any identifiable individual.

9 Data Security

1111x implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security infrastructure includes:

• 256-bit SSL/TLS encryption on all data transmitted between your device and the 1111x Platform.
• AES-256 encryption of personal and financial data stored in 1111x databases.
• Strict role-based access controls ensuring that 1111x staff can access personal data only to the extent required to perform their specific job functions.
• Multi-factor authentication requirements for all 1111x staff accessing systems that contain personal data.
• Automated intrusion detection and anomaly monitoring systems that alert our security team to suspicious access patterns in real time.
• Regular third-party penetration testing and security audits conducted by independent information security professionals.
• Comprehensive data breach response procedures, including defined processes for notifying affected members and relevant authorities within legally required timeframes.

While 1111x takes all reasonable steps to protect your data, no online platform can guarantee absolute security against all possible threats. We encourage all members to use strong, unique passwords for their 1111x Account and to enable two-factor authentication for additional protection.

10 Your Data Rights

As a 1111x member, you have the following rights in relation to your personal data. To exercise any of these rights, please contact [email protected] with your request. We will respond within 30 days of receiving a verified request.